Hello Loves!
Recently, I have been wanting to improve and build up my makeup brush collection. This all started whenever I got my first Chikuhodo brushes (Z-4 & Z-10) for my birthday, and they have turned my world around. They are extremely soft and apply makeup beautifully. As a graduation present, my boyfriend was so kind to help me with this makeup brush collection improving quest and placed an order of several brushes I wanted to try from CDJapan. CDJapan is a site that sells a huge variety of makeup brushes as well as other Japanese goods. Also, prepare for a long and picture heavy post.
CUSTOMER SERVICE, SHIPPING, ETC
The only customer service experience I have with CDJapan is emailing them with a question concerning a promotion. I have not received a reply to said email and wished they did email me back. However, it was not a pressing issue so I did not send the email again. So take this tid bit of my experience how you want.
I ordered from CDJapan on June 9th and opted to get the EMS shipping option. This option is one of the faster and more expensive options and includes tracking and insurance. Since two of my items had a longer process time (8-13 days), I expected a bit of a wait before they sent it out. They shipped out my order June 19th, and I received it in my mailbox June 23rd. This was very fast shipping considering it came from half way across the world. Once opening the packaging, everything was bubble wrapped very well to ensure no damage to the products in their long journey. Very, very impressed with the shipping and packaging, and I will most definitely be purchasing again.
Just a note but there rewards system is really good. You receive 3% points on every item that you purchase and if you reach certain dollar amounts, you get bonus points. You can also earn extra points by filling out customer surveys sent to you or if asked to review the products you received. These points seem to build up pretty quickly because I am already at ~2500 points and 1 point equals 1 yen off your next purchase.
Continue reading for all the goodies!